Introduction
Trurofin ("we," "our," "us") is committed to the highest standards of regulatory compliance and ethical conduct. This Know Your Customer (KYC) Policy outlines our procedures for verifying the identity of our customers to prevent fraud, money laundering, and other illegal activities. Our KYC process ensures that we know and understand our customers and their financial dealings to serve them better and manage risks prudently.
1. Purpose
The purpose of this KYC Policy is to:
2. Scope
This policy applies to all customers, including individuals, businesses, and entities that use our services. It covers all aspects of identification, verification, and due diligence procedures.
3. Customer Identification Program (CIP)
3.1 Information Collection:
We collect the following information from customers during the registration process:
3.2 Documentation:
Customers are required to provide the following documents for verification:
4. Verification Procedures
We use a combination of manual and electronic methods to verify the information and documents provided by customers. Our verification procedures include:
5. Risk Assessment and Due Diligence
5.1 Risk-Based Approach:
We categorize customers based on risk levels and apply appropriate levels of due diligence. Risk factors include the customer's location, type of business, and transaction patterns.
5.2 Enhanced Due Diligence (EDD):
For high-risk customers, we conduct enhanced due diligence, which may include:
6. Monitoring and Reporting
6.1 Ongoing Monitoring:
We continuously monitor customer transactions to identify and report suspicious activities. This includes setting transaction limits, flagging unusual patterns, and reviewing high-risk accounts regularly.
6.2 Suspicious Activity Reporting:
We comply with all legal requirements to report suspicious activities to relevant authorities. Our staff is trained to recognize and report such activities promptly.
7. Record Keeping
We maintain records of all customer identification and verification information, as well as transaction data, for a minimum of [Number] years. These records are securely stored and readily accessible for review by regulatory authorities.
8. Privacy and Data Protection
We are committed to protecting the privacy and confidentiality of our customers' information. All personal data collected during the KYC process is handled in accordance with our Privacy Policy and relevant data protection laws.
9. Customer Communication
We provide clear information to customers about our KYC requirements and procedures. Customers are informed about the need for identification and verification and are guided through the process.
10. Training and Awareness
Our employees receive regular training on KYC policies, procedures, and legal requirements. This ensures that they are well-equipped to perform customer identification and verification effectively.
11. Review and Updates
This KYC Policy is reviewed annually and updated as necessary to ensure compliance with the latest legal and regulatory requirements. Any changes to the policy will be communicated to our customers via our website.
Contact Us
If you have any questions or concerns regarding our KYC Policy, please contact us at: support@trurofin.com